Kona Low Storm Recovery

The Community Assistance Center (CAC) has been set up to provide critical services and information to residents impacted by the Kona low flood, including medical assistance, replacement of vital records, replacement of driver’s licenses and state IDs, housing assistance and case management, and disaster assistance information.

Services will continue to expand, but currently include:

• Department of Planning and Permitting (DPP) will provide information and support for emergency permitting needs.

• Department of Housing and Land Management (DHLM) will assist residents by providing information on available housing options in City properties.

• Department of Customer Services (CSD) will assist with the replacement of lost driver’s licenses and state IDs, and provide information about registration fees for damaged or destroyed vehicles.

• Department of Community Services (DCS) will offer kūpuna resources and handbooks, down payment and rental assistance, and other home support services.

• The Board of Water Supply (BWS) will provide information on billing in impacted areas.

• Office of Economic Revitalization (OER) will offer assistance for businesses and farmers, along with language access support.

• State Department of Health, Vital Records office will assist residents in replacing lost documents, including birth, marriage, and death certificates.

• State Department of Health, Environmental Health will answer questions and provide information about safe clean up.

Emergency supplies are available at the community-led distribution center at Old Waialua Sugar Mill across Goodale Avenue from Waialua District Park, while services and guidance for long term recovery are available at the Community Assistance Center

Additional services from community partners, including:

• Agriculture Stewardship Hawai‘i

• Aloha United Way (AUW)

• American Red Cross

• Board of Water Supply (BWS)

• Catholic Charities Hawai‘i

• Customer Services Dept. (CSD)

• Dept. of Commerce & Consumer Affairs (DCCA)

• Dept. of Community Services (DCS)

• Dept. of Environmental Services (City, ENV)

• Dept. of Health (Behavioral Health)

• Dept. of Health (Environmental Safety)

• Dept. of Health (Vital Records)

• Dept. of Human Services

• Dept. of Planning & Permitting (DPP)

• Developmental Disability Council

• Emergency Medical Services (EMS)

• Family Promise

• Hawaiian Electric Company (HECO)

• Hawai‘i Food Bank

• Hawai‘i Lodging & Tourism Association

• Hawaiian Humane Society

• Healthy Mothers, Healthy Babies

• O‘ahu Society for the Prevention of Cruelty to Animals (SPCA)

• Office of Economic Revitalization (OER)

• Office of Climate Change, Sustainability and Resiliency (CCSR)

• The Salvation Army

• Voluntary Organizations Active in Disasters (VOAD)

These resources will be available to provide financial assistance and food support. Utility providers and internet and phone service companies will also be on site to assist residents experiencing service disruptions. Free Wi-Fi will be available at the site, along with a charging station for phones, computers, and other devices. Residents are encouraged to bring their own charging cords if possible.

Open daily from 10am to 6pm at Waialua District Park (67-180 Goodale Ave).